Do I need an appointment?
We recommend booking an appointment for the best experience. Keep in mind, Saturday is very busy and usually books up weeks in advance.
Can I bring others to the appointment?
Our large rooms can accommodate about 4 people comfortably.
What is the price range of your bridal dresses?
Our bridal dresses range from approximately $1000- $3500 with majority of the dresses between $1500 – $2500.
Do you carry plus sizes?
Most of our sample sizes range from size 10-14. However, we also have a selection of gowns shown in sizes 18-22.
Do you sell dresses off the rack?
Yes we do sell dresses off the rack. Some of our designers are able to accommodate ordering on a shorter time frame. Please call to ask for more information.
How long does a bridal appointment take?
Your private bridal consultation takes approximately 60 minutes with a personal consultant.
Can we bring wine or champagne into the store to celebrate?
Unfortunately we do not allow outside beverages or alcoholic drinks in the store.
Do you price match?
Yes. We offer 100% price match guarantee.
Can I bring my children to the appointment?
For the comfort and enjoyment of all guests, we encourage leaving the little ones at home.
Bridal Gowns
How long will it take to to order a dress?
We recommend ordering your bridal dress with a minimum of 8 months prior to the wedding date (bridal gowns take approximately 4-6 months to be made). If the wedding date is less than 8 months away, please contact us and we can discuss how we may be able to help you.
What happens if I change my mind after ordering my dress?
All sales are final. There are no returns or exchanges. Should you choose to cancel your order, you can do so by forfeiting the deposit.
How much deposit do I need to put down to order my dress?
We require a 60% deposit at the time of purchase to place your order.
Fittings and Alterations
Will my dress need alterations?
The size you chose is a standard size based on individual designer’s size chart. (the garments are NOT made to your measurements) Therefore, alterations should be expected and will likely be required.
*Please remember our consultant can only recommend a size based on your measurements but the decision is ultimately yours!
Do you have a seamstress?
We are happy to refer you to a 3rd party seamstresses. Please schedule your 1st fitting at least 8-12 weeks before your wedding day.
How much will they cost?
We recommend budgeting approximately $500-700, however, certain styles could require more work and cost more. You will be quoted a price for the alterations agreed to by you during your 1st fitting appointment and a full payment of the alterations cost will be required at the time of your 1st fitting.
What if I want to use my own seamstress?
You are not obligated to work with our recommended seamstress.
Do I need to bring anything to my fittings?
1st fitting- Please bring your shoes and any undergarments you will be wearing to your fitting to ensure accurate fit. You will be required to re-schedule your fitting if you do not have these items with you during your appointment.
Can I leave my dress at the store for storage?
Garments must be picked up within 30 days of notification of dress arrival.
If you have any concerns about the picked up garments, please let us know immediately after picking up.
Bridesmaid’s Dresses
Do you need an appointment for bridesmaid’s dresses?
We recommend booking an appointment for the best experience. Keep in mind, Saturday is very busy and usually books up weeks in advance.
What is the price range of your bridesmaid’s dresses?
Our bridesmaid’s dresses range from approximately $200-$500.
Do you have plus size samples?
Our samples range from size 4-18 with majority of the sample sizes between 10-12. However, most of our designers can accommodate up to size 28.
How long does this appointment take?
Your private bridesmaid’s appointment takes approximately 60 minutes.
How long will it take to to order a bridesmaid’s dress?
We recommend ordering your bridesmaid’s dress with 4-6 months prior to the wedding date. If the wedding date is less than 4 months away, please contact us and we can discuss how we may be able to help you.
